Gah, What a Week!!!
Dh's cell phone just DIED. We actually tend to keep our phones for 4+ years, and anyway, have aboslutely *never* had a phone die in contract. The phone is 14 months old; warranty is 12 months.
Dh went over to the Sprint store and they are totally insane over there. They think we want to pay $800 up front to keep our cell phone service. The workaround they offered was we could buy a tablet for $450, and pay an additional $5/month for it. But you know, that is what you get when you talk to sales people.
{Maybe the timing isn't half bad with our huge home repair bill. I think dh was in an extra "Are you Insane?!?" kind of mood. Though I think he is peeved enough anyway, regardless of other factors}.
Plan B is to call the retention department. If they rather us walk away and cancel our contract, then whatever. We were quoted $200-ish for that, which is so far by a mile the best option they offered. I find it hard to believe they rather us walk away than find a more sane solution. BUT... I have been surprised before.
Anyway, so I throw this out just to see if anyone has been in this situation and what they did. ?????????? Or any ideas to just get cheaper service??
I am sending him all sorts of Ting links and yadda yadda, but this is still a tough sell for him. He did tell me a new phone was $600 from Ting. I sent him the link for their used phones and told him the rest of us could switch over without buying any phones. I am still not convinced he is being 100% logical. But this is maybe the best bet I have since he is really backed into a corner.
He is so PEEVED that he is seriously talking about going phoneless. This is probably the cheapest option, but not the most helpful from a *boycott* standpoint since we'd have to keep paying his line.
HELP!! Cell Phone Wizards?
August 1st, 2013 at 07:55 pm
August 1st, 2013 at 08:13 pm 1375388023
We realized no decisions today - will have to do some research of options. So we might think about it for a few days.
August 1st, 2013 at 08:19 pm 1375388346
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August 1st, 2013 at 11:25 pm 1375399507
@FT - we perused Craigslist a bit, but seems really iffy. I wonder if they sell on ebay (Where you can least get a feel for seller reputation).
Oh, and my dad insists on looking at the phone. Who knows - maybe he can fix it. *fingers crossed* I am not holding my breath, but who knows...
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