LOL.
We had a non-payer on Ebay. What else is new. In the past it was things like a kid using his parent's account, or an international ebayer who didn't understand why we would charge more to ship to Europe (doh - our listing clearly said US only and we were trying to be nice). Anyway, I guess ebay has a separate place to indicate you don't want international ebayers bidding on US only auctions. Why would this be a SEAPARATE setting? I found all those buyer settings, but I have to say they wouldn't have helped in any of our situations but the international one. So I am not that impressed.
When the kid used his parent's account he was avoiding us and heck if I was just going to clear the non-payer. But it wasn't going to be resolved for a million years until he told ebay he wasn't going to pay. SO dh CALLED him. I am not exactly sure how, but you can look up your buyer's phone #.
So he called and the guy was caught a little offguard. LOL. He said he didn't have the money and it was his parent's account or something. I don't remember the details, but he hung up or something and dh called back and left a message to please clear it with ebay so we could resell our item.
& the guy DID. He responded to Ebay he couldn't pay and we were FREE!
So we had another non-payer. Dh called them yesterday. I guess this person was also very thrown off that we had her phone #. So dh caught her a little offguard as well.
She said that she had e-mailed me that she was going to pay me when she got her paycheck Friday.
Yeah, whatevah. Never received a message or an e-mail, so I am rather wary of this excuse.
But I have to say I am proud of dh. He is a good collector. I don't know. Never would have thought to CALL. !
Also, I think all these non-payers are kind of a sign of the times. I've been really annoyed at Ebay's new policies, but I admit is probably a combo of that AND the current economic client.
But it still leaves me in a dilemma. What do I do? Can't leave negative feedback, so you can't warn other sellers that this person may take 2 weeks to pay?
?????
I don't understand Ebay's new system at all. I think I will just leave no feedback. BUT if money does not show up Friday, we'll file a complaint, for sure. For now, will be nice and give her a few days.
Dh has Good Debt Collection Skills
November 18th, 2008 at 03:35 pm
November 18th, 2008 at 03:45 pm 1227023120
Yes, over the years, I have had to call some ebayers, but if I am not mistaken, it sends them your phone number when you ping them for theirs.
November 18th, 2008 at 09:25 pm 1227043503
i just wrote in capital letters that they didn't pay. i too hate the new system. i've stopped selling on ebay since they changed it to paypal only, and i've only bought about two things as well.
November 19th, 2008 at 12:15 am 1227053730
deal with "foreign" buyers any longer. I have lost too much money trying to be nice and working with them. I've only had one non-paying domestic buyer (just last month) in the years I've been selling on Ebay.
November 19th, 2008 at 12:39 am 1227055174
Anyway, sold 40 items since July. (35 were games/gaming systems). 2 absolute non-payers. & another 2 that dh had to track down. & then the international buyer debacle. Who just decided not to pay until we filed a complaint. (So we have filed 3 non-payment complaints in the last few months. The int'l one eventually paid up, but not the other 2).
The non-payers are always on the games. You could argue we sell more games though, too. Kind of what came first, the chicken or the egg...