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Zappos

March 23rd, 2011 at 06:23 pm

In my 1-minute chat exchange the other day I asked for a "Refund or a credit."

I know - I should have asked for a refund.

She told me they issued a "credit." So, I presumed that was store credit instead of refund to my credit card.

That said, I didn't see the credit anywhere, but I hadn't returned the shoes yet. (Had asked for a bigger credit since the next size up ended up costing more - when first pair were too small - because sale ended).

Just updating my Quicken, and lo and behold, a refund to my credit card. There it is!

I didn't even put the return in the mail until today. So, they just refunded me, without waiting to see if I followed through with my return.

That's pretty sweet. Big Grin

Now I just have to keep an eye out for my credit for the returned shoes - I hope it hits before the end of the month.

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