In my 1-minute chat exchange the other day I asked for a "Refund or a credit."
I know - I should have asked for a refund.
She told me they issued a "credit." So, I presumed that was store credit instead of refund to my credit card.
That said, I didn't see the credit anywhere, but I hadn't returned the shoes yet. (Had asked for a bigger credit since the next size up ended up costing more - when first pair were too small - because sale ended).
Just updating my Quicken, and lo and behold, a refund to my credit card. There it is!
I didn't even put the return in the mail until today. So, they just refunded me, without waiting to see if I followed through with my return.
That's pretty sweet.
Now I just have to keep an eye out for my credit for the returned shoes - I hope it hits before the end of the month.
Zappos
March 24th, 2011 at 01:23 am