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Dh has Good Debt Collection Skills

November 18th, 2008 at 07:35 am

LOL.

We had a non-payer on Ebay. What else is new. In the past it was things like a kid using his parent's account, or an international ebayer who didn't understand why we would charge more to ship to Europe (doh - our listing clearly said US only and we were trying to be nice). Anyway, I guess ebay has a separate place to indicate you don't want international ebayers bidding on US only auctions. Why would this be a SEAPARATE setting? I found all those buyer settings, but I have to say they wouldn't have helped in any of our situations but the international one. So I am not that impressed.

When the kid used his parent's account he was avoiding us and heck if I was just going to clear the non-payer. But it wasn't going to be resolved for a million years until he told ebay he wasn't going to pay. SO dh CALLED him. I am not exactly sure how, but you can look up your buyer's phone #.

So he called and the guy was caught a little offguard. LOL. He said he didn't have the money and it was his parent's account or something. I don't remember the details, but he hung up or something and dh called back and left a message to please clear it with ebay so we could resell our item.

& the guy DID. He responded to Ebay he couldn't pay and we were FREE!

So we had another non-payer. Dh called them yesterday. I guess this person was also very thrown off that we had her phone #. So dh caught her a little offguard as well.

She said that she had e-mailed me that she was going to pay me when she got her paycheck Friday.

Yeah, whatevah. Never received a message or an e-mail, so I am rather wary of this excuse.

But I have to say I am proud of dh. He is a good collector. I don't know. Never would have thought to CALL. !

Also, I think all these non-payers are kind of a sign of the times. I've been really annoyed at Ebay's new policies, but I admit is probably a combo of that AND the current economic client.

But it still leaves me in a dilemma. What do I do? Can't leave negative feedback, so you can't warn other sellers that this person may take 2 weeks to pay?

?????

I don't understand Ebay's new system at all. I think I will just leave no feedback. BUT if money does not show up Friday, we'll file a complaint, for sure. For now, will be nice and give her a few days.

4 Responses to “Dh has Good Debt Collection Skills”

  1. kdmoffett25 Says:

    Give her a few days. Common practice lately has been that I, the buyer, has to place feedback before the seller does, usually. I always place feedback when I am the seller as soon as I receive the money, but that's just me.

    Yes, over the years, I have had to call some ebayers, but if I am not mistaken, it sends them your phone number when you ping them for theirs.

  2. whitestripe Says:

    hmm, i had someone like that too (actually - the husband told me the wife, who bought the item, had cancer! CANCER! i believed them, til i looked at their profile a week later to see that they were still buying and selling merrily... how LOW is that?!)
    i just wrote in capital letters that they didn't pay. i too hate the new system. i've stopped selling on ebay since they changed it to paypal only, and i've only bought about two things as well.

  3. Blue Eyes Says:

    All of my experiences with international buyers have been negative. I absolutely will not, under any circumstances,
    deal with "foreign" buyers any longer. I have lost too much money trying to be nice and working with them. I've only had one non-paying domestic buyer (just last month) in the years I've been selling on Ebay.

  4. monkeymama Says:

    My understanding is certain markets have more non-payers. I would say video games is one of them (we've had more than one instance of kids buying with parent's account - could be a reason why).

    Anyway, sold 40 items since July. (35 were games/gaming systems). 2 absolute non-payers. & another 2 that dh had to track down. & then the international buyer debacle. Who just decided not to pay until we filed a complaint. (So we have filed 3 non-payment complaints in the last few months. The int'l one eventually paid up, but not the other 2).

    The non-payers are always on the games. You could argue we sell more games though, too. Kind of what came first, the chicken or the egg...

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