We had a non-payer on Ebay. What else is new. In the past it was things like a kid using his parent's account, or an international ebayer who didn't understand why we would charge more to ship to Europe (doh - our listing clearly said US only and we were trying to be nice). Anyway, I guess ebay has a separate place to indicate you don't want international ebayers bidding on US only auctions. Why would this be a SEAPARATE setting? I found all those buyer settings, but I have to say they wouldn't have helped in any of our situations but the international one. So I am not that impressed.
When the kid used his parent's account he was avoiding us and heck if I was just going to clear the non-payer. But it wasn't going to be resolved for a million years until he told ebay he wasn't going to pay. SO dh CALLED him. I am not exactly sure how, but you can look up your buyer's phone #.
So he called and the guy was caught a little offguard. LOL. He said he didn't have the money and it was his parent's account or something. I don't remember the details, but he hung up or something and dh called back and left a message to please clear it with ebay so we could resell our item.
& the guy DID. He responded to Ebay he couldn't pay and we were FREE!
So we had another non-payer. Dh called them yesterday. I guess this person was also very thrown off that we had her phone #. So dh caught her a little offguard as well.
She said that she had e-mailed me that she was going to pay me when she got her paycheck Friday.
Yeah, whatevah. Never received a message or an e-mail, so I am rather wary of this excuse.
But I have to say I am proud of dh. He is a good collector. I don't know. Never would have thought to CALL. !
Also, I think all these non-payers are kind of a sign of the times. I've been really annoyed at Ebay's new policies, but I admit is probably a combo of that AND the current economic client.
But it still leaves me in a dilemma. What do I do? Can't leave negative feedback, so you can't warn other sellers that this person may take 2 weeks to pay?
I don't understand Ebay's new system at all. I think I will just leave no feedback. BUT if money does not show up Friday, we'll file a complaint, for sure. For now, will be nice and give her a few days.
Dh has Good Debt Collection Skills