Just a 46-year-old mom of 2 in Northern California. My kids are Monkey Monkey(MM) and Drama Llama (DL). I am married to Monkey Hubby (MH). I figured I'd make this a new post because it is interesting.
I mentioned, in a prior blog, that my dh knew that Target took returns without receipts, and that he tried to return an old game we had gotten in 2004 (from Toys R US actually). & they took it.
I got a comment on my blog that this was nearly impossible - Target has terrible return policies.
Likewise, as I did a web search for Target return policies all I saw was a slew of websites about how HORRID Target's return policy was. (We aren't big on returns so I didn't really know or care. I mean we usually have recipts and return things within the week if we don't like it, etc. Not big on playing the return game, so this knowledge had completely alluded me).
So I commented that I would have to ask dh how he knew about this policy. I really had no idea. (& to clarify what the policy was. I read somewhere online that they take returns under $25 with no receipt. Not sure if it was recent or accurate. But it did ring a bell for me).
So I asked dh. The story was that he had some extra Blu-Ray disks and was wondering, in January, if he could return them to Target. (There was no receipt). So he called and asked Target. They actually said they would take the movies with no receipt if they were under $20. That they allow 2 returns per year with no receipts, for under $20.
To be clear, this was probably for store credit; not cash. (This could be where some of the confusion is?). That's same as cash to me, as much as we shop Target. 
So I thought, "Aha!" This is good fodder to remind everyone why it never hurts to ask for things!
Anyway, in the movie case, Target had them priced at $25 and would not take them. Dh was willing to use up his "2 returns" for the year for $40, but they wouldn't bend. They were over $20 so they wouldn't take them.
In the end he got $40 or more from Best Buy instead. I am not sure why he singled out Target except it's close and maybe they charged more for the movies... I don't know. Best Buy is certainly a bit of a drive.
So anyway, when we found this 4-year-old board game with the old design, he figured he'd try their policy, on a whim. Probably the convenience factor.
Likewise, they sell the game for $20, but were willing to give him $14 store credit on this particular game. Lord knows why $14. But I knew it was the easiest and best deal we'd get.
So that is the full scoop...
Also, the whole thing reminded me that dh bought his PS3 at Target, and that they dropped the price by $100 exactly 91 days after he had bought it. We obviously knew the 90-day policy, but figured it never hurts to ask. He said he just asked politely for a price match though he knew he was one day late, and they gave him $100 credit. That was about it.
So you know, return policies are not always completely set in stone!!
I guess this is also a good reminder to keep those receipts. Dh always keeps every receipt on bigger purchases because he regularly watches the ads and price matches thing. I say most of the time he buys something big it goes on sale within months. Murphy's Law, but not when you have the receipt.
I guess I keep receipts too, but I just don't shop that much.
Target Return Policy - Never Hurts to Ask
March 12th, 2008 at 07:34 pm
March 12th, 2008 at 07:58 pm 1205351880
As for the board game and PS3 store credit, that's pretty neat! He must be quite the charmer or something.
But that's what I do anyway. That's my thing.
March 12th, 2008 at 09:29 pm 1205357348
Unfortunately, I did have to move my residence back home as I was spending too much time at Target. Thankfully DH lived there with me! Or not... he spends more.
Ok, I'm only having problems posting to your blog in IE. No problems with other blogs. Really strange now.
March 12th, 2008 at 09:46 pm 1205358400
The blu rays were from 2008 actually.
I always figured it didn't hurt to have 2 small (cute) kids who adore him when he goes out asking for returns and such outside the norm. BUT the $14 he got with no kids in tow.
As far as the PS2 price match, it was a woman and they go gaga over a guy with kids. So yeah. I wouldn't be surprised if there was some charming there. He gets the red carpet treatment when he goes out with the kids.
March 12th, 2008 at 09:47 pm 1205358434
For the longest time only my blog gave me problems too (I couldn't comment with IE) but then later other blogs didn't work either, and now it's okay as long as I don't subscribe to anything.
March 12th, 2008 at 10:06 pm 1205359586
Yeah, I remember helping my friend watch the kids when we were out in the mall. It was one of those few rare times where women actually stared at me with a smile.... Well, ok, no they weren't staring at me, but at these girls that I was holding. But still, it's a pretty weird sensation.
I endlessly tease my friend that he's going to need to chain them in the basement when they turn into teenagers, or face the male onslaught.
March 13th, 2008 at 01:18 am 1205371122
March 26th, 2008 at 10:47 pm 1206571624
The items arrived without gift receipts, and Target's system didn't update her registry. So she's got two of one of the items, and Target won't let her return it, even though it's their system error that caused this.
November 14th, 2008 at 04:01 am 1226635267
They system cut out all employee overrides about 5 years ago, which was really frustrating to those of us that used to have the ability to override certain things. Then they took it from the Managers and everything had to go through Guest Services (at the corp. level) - why he couldnt return the Blu-rays
As for the people who register - it used to be if you were registered you could scan your registry barcode to make returns without reciepts (instead of using your ID)